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When are orders dispatched?

We endeavour to dispatch Economy, Standard, and Special Delivery orders same-day if received before 2pm Monday-Friday (excl. Bank Holidays), and all other such orders will be dispatched the next working day (Monday-Friday, excl. Bank Holidays).


Express & Non-Mainland

Express and non-mainland Courier orders will be dispatched same-day if received before 2pm Monday-Friday (excl. Bank Holidays).

After 2pm, orders will be dispatched the next working day.


Saturday Courier

Saturday Courier orders are dispatched on Friday.

They will only be delivered on a Saturday.


Orders must be received before 2pm Friday to be dispatched for Saturday delivery.


Bank Holidays

Please note that our office is closed on Bank Holidays. Neither Royal Mail nor our courier partners will collect from us or deliver on Bank Holidays.


Local Bank Holidays and closures may also affect your delivery, for example, 2nd January is a Bank Holiday in Scotland but not in England.

International Shipping

Please note, Theorym Games customers are responsible for any customs charges or import duties payable on receipt of international deliveries. If a delivery is refused by the consumer or returned due to non-payment of any charges or duties, or the provision of an incorrect address, any charges incurred by Theorym games in shipping and recovering the package may, at our discretion, be deducted from any refund later given for the order.


Please see our Refund and Return section 

Link to Refund Policy

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